Highest customer satisfaction — help us improve!
The long-term, high-quality implementation of the ROLAND philosophy is complemented by first-class service with the aim of achieving the highest level of customer satisfaction. As a leading manufacturer of high-quality sensor systems, customer satisfaction and customer service are the focus of our actions. We base strategic decisions and operational business on these principles. Therefore, a close and trusting cooperation with our customers is important to us. We offer you the highest possible level of expertise and reliability and that is why you will receive solutions from us that meet your requirements. We regularly publish the results of our customer satisfaction surveys. The graphic shows the average grade for the individual criteria (1 = very good, 5 = poor). Our questionnaire evaluates the customer satisfaction criteria:
- Accessibility
- Communication
- Technical service
- Consultation
- Product quality
- On time delivery
